Phone Orders/ Product Assistance /General Inquiries
If you would like to place an order by phone or need assistance with a product you have purchased just fill out the contact us form and in the comments section tell us the product you would like to order or tell us how we can assist and click send, a representative will then contact you. Please make sure to complete all areas marked *.
Prompt, Secure, Reliable Delivery
As soon as we register your order and confirm your payment details, we call one of the world’s leading courier companies to get your package on the move, direct to your door, anywhere in the world.
We deliver within 3 to 7 days, depending on your location. All US orders are shipped from our Ohio warehouse. International orders are shipped from the closest warehouse ensuring fast and safe delivery.
International shipments may be subject to local duties, taxes and/or brokerage fees, which are not included.
This online commerce system is operated from North America. In some instances, shipping to destinations outside of Canada and USA may become expensive due to the extreme distance. However, Creative Homewares may be able to put you intouch with a distributor in your location which would provide more cost effective delivery. Simply contact us stating your requirements, and we will try to find the best solution for you.
Major Credit Cards Accepted:
VISA, Mastercard, Discover, American Express and Paypal payments.
All Lifestyle Products carry a 30 day money-back guarantee. Goods returned "MUST" be received by our warehouse within 30 days from receipt of delivery. Goods must be in undamaged original packaging and in as new condition. You will be refunded or credited less shipping charges and re-stocking fee of 20% of purchase price.
Damaged goods / missing parts must be reported to firstname.lastname@example.org within 7 days from receipt of delivery. Management reserves the right to charge for damaged returns and or missing parts in addition to restocking fee.
Before returning goods you MUST obtain a return authorization number by filling out the return authorization request form and click the submit button. Once you have received your authorization number please print out and attach a copy of the completed return form to the out side of the original packaging so that it is clearly visible.
No refunds or credits will be made for goods returned outside the 30 day limit.
Returned goods MUST be shipped to our warehouse at:
2400 Spiegel Drive, Suite G
Columbus, OH 43125
User Guides (PDF's)
Please see our individual product pages for user guides listed under the specifications tab
Handy Installation Tips for Ironing Centers
- When installing the wall bracket to obtain the desired ironing height, deduct 1 5/8" (4cm) from the desired height to give you the correct measurement to mark on the wall.
- There are two hinging systems on our ironing centers, the first being the main wall hinges and second being the hinges joining the two sections of ironing board. These are set fairly firm at the factory. If you find the hinges are too firm just loosen the two nuts on the main wall hinges and the four nuts on the hinges joining the two section of ironing board. Once you have installed your ironing center just re-tighten.
Frequently Asked Questions
Q: How quickly do you deliver?
A: Usually within 5 to 7 working days depending on your location.
Q: Where are your products shipped from?
A: All US orders are shipped from our Ohio warehouse.
Q: Do you have a guarantee?
A: Yes, all Creative Homewares Products come with a 30 day money back guarantee (subject to our return policy) and a full 3 year warranty.
Q: What color is the plastic ABS cover?
A: The color of the plastic ABS cover is soft cream.
Q: What is the approximate size of the ABS cover?
A: Height 63cm or 24¾” x Width 59cm or 23¼” x Depth 11cm or 4 3/8”
Q: Can I purchase additional cloth ironing covers?
A: Aditional replacement ironing covers are available from our website
Q: Can I fit the Ironing Center onto most interior walls?
A: Providing you have a solid area of wall. For details and installation instructions click on the HELP button.
Q: Approximately how much vertical wall space do I need to allow for the ironing board to rotate 180 degrees?
A: 67" or 1.7m of wall space if rotating board in open position or 31" or 79cm if rotating board in closed position .
Q: Can the Ironing Center be installed in a corner section of wall?
A: Providing you have a solid area of wall (for details and installation instructions click on the HELP button).
Q: At what height should I install the Ironing Center?
A: If you would like to retain your current ironing board height, simply measure its height; deduct 40mm (1" 5/8). to retain the approximate height of your old ironing board. For details and installation instructions please view PDF's on this page above.
Q: Can I install the full size Ironing Center in my hallway?
A: The full size Ironing Center is designed to open parallel to a wall, allowing installation in areas such as hallways.